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Dealing with Angry Customers

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7 hours ago #5315 by james@cpa.co.uk
Chasing late payments isn’t anyone’s favourite job — and sometimes, it can get heated. You’re doing the right thing for your business, but your customer might see it differently. Emotions flare, voices rise… and suddenly a simple payment reminder turns into a confrontation. Here’s how to handle it like a pro

cpa.co.uk/dealing-with-angry-customers/

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